Privacy Policy

This Privacy Policy is designed to help you understand how Dar Alsalam Furniture and its affiliated brands collect and process the information that you share when you use our website (“Site”) and mobile application (“App”), together referred to as the “Service”.

By using or accessing the Service, you accept the practices described in this Privacy Policy. If you do not agree, please do not use the Service.

We do not knowingly collect Personal Information from children under 13 without parental consent. If such data is identified, we will delete it promptly.

Information We Collect

• Personal Information: Name, phone number, email, billing/shipping address, payment details.
• Account Information: Account registration and activity data.
• Transaction Information: Orders, purchase history, preferences.
• Device Information: IP address, browser, OS, cookies data.
• Communication Data: Emails, WhatsApp, chat, social media messages.

How We Use Your Information

• Process orders and payments
• Provide customer support
• Send updates and notifications
• Personalize user experience
• Improve website and services
• Marketing and promotions
• Legal compliance and fraud prevention

Information Sharing

• Service Providers: Logistics, payment processors, IT services
• Business Transfers: Mergers or acquisitions
• Legal Requirements: Compliance with laws
• Partners: Affiliates supporting operations

We do not sell your personal data.

Cookies

We use cookies to enable functionality, analyze performance, and improve user experience. You can disable cookies in your browser settings.

Marketing

You may receive promotional messages if you opt in. You can unsubscribe anytime.

Data Retention

We retain data only as long as necessary or required by law, then securely delete it.

Security

• SSL encryption
• Restricted data access
• System monitoring

No system is 100% secure; please protect your login credentials.

Your Rights

• Access or update your data
• Request deletion
• Withdraw consent
• Opt out of marketing

Contact us at: info@daralsalamfurniture.ae

International Transfers

Your data may be processed outside the UAE.

Account Deletion

You can delete your account via the app: Account → Delete Account.

Policy Updates

We may update this policy. Please review it periodically.